Ever used movers in the past that said they could do a move in X number of hours but it ends up being X + Y number of hours? It could possibly be that the moving company chose to under quote in order to get the sale. However, on the flip side the customer could have under estimated the amount of stuff they have.
Many a times a customer would say “I don’t have that much stuff.” Problem with this statement is that it is subjective and begs the question “ Compared to what?” Don’t be shocked at the outcome. Ask our sales representative to come do a no obligation written estimate that you can hold us to!